Privacy Policy

Last updated: 01/02/2025

Perth Airbnb Property Management (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Property address
Booking and stay details
Payment and banking details (for owner payouts and services)
Identification details where required
Website usage data (IP address, browser type, pages visited)

2. How We Collect Personal Information

Personal information is collected when you:

Contact us via our website or email
Engage our property management services
Make or manage a booking
Communicate with us by phone, email, or booking platforms
Use our website, including through cookies and analytics tools

3. Why We Collect Personal Information

We collect personal information for the purpose of:

Providing Airbnb and short-stay property management services
Managing bookings, guest communication, and property operations
Processing payments and owner distributions
Complying with legal and regulatory requirements
Responding to enquiries and providing customer support
Improving our website and services

4. Disclosure of Personal Information

We may disclose personal information to:

Airbnb and other booking platforms
Cleaners, tradespeople, and service providers
Payment processors and financial institutions
Government authorities where required by law
Professional advisers such as accountants or legal advisers

We do not sell personal information to third parties.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information is stored securely using reputable digital systems and access is limited to authorised persons only.

6. Cookies and Analytics

Our website uses cookies and third-party analytics tools to:

Analyse website traffic and usage
Improve website performance and functionality

You may disable cookies through your browser settings if you prefer.

7. Access and Correction

You may request access to, or correction of, your personal information by contacting us.
We will respond within a reasonable timeframe.

8. Marketing Communications

We may send service-related communications or updates.
You may opt out at any time by using the unsubscribe link or contacting us directly.

9. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Perth Airbnb Property Management
Email: [insert email address]
Phone: [insert phone number]
Location: Perth, Western Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).